Legal

Privacy Policy

Last updated: March 20, 2026

Your privacy matters to us. This policy explains what personal information we collect, why we collect it, and how we use and protect it. We keep this policy concise and plain-English — no legal jargon.

1. Who We Are

NixoWeb Solutions Pvt Ltd ("NixoWeb", "we", "us", "our") is a web and cloud engineering company registered in India. Our website is https://nixowebs.in. For privacy-related queries, contact us at [email protected].

2. Information We Collect

We collect information you voluntarily provide — such as your name, email address, phone number, company name, and project details when you fill out our contact form or request a proposal. We also automatically collect basic usage data (pages visited, time on site, browser type) through analytics tools to improve our website.

3. How We Use Your Information

We use the information you provide to respond to your enquiries, send project proposals, communicate during active engagements, and send relevant service updates (with your consent). Usage analytics help us understand how visitors interact with our site so we can improve it. We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) your consent, given when you submit our contact form; (b) performance of a contract, when processing is necessary to deliver services you have engaged us for; and (c) legitimate interests, for internal analytics and service improvement, provided these do not override your rights.

5. Cookies & Tracking

Our website uses essential cookies required for site functionality and analytics cookies (e.g., Google Analytics) to measure traffic. Analytics cookies are only set with your consent. You can disable cookies in your browser settings at any time, though this may affect site functionality. We do not use advertising or cross-site tracking cookies.

6. Data Sharing

We share your data only with trusted service providers who assist us in operating our business — such as email services (e.g., Google Workspace), analytics (e.g., Google Analytics), and project management tools — strictly for the purposes described in this policy. These providers are contractually obligated to keep your data secure and not use it for other purposes.

7. Data Retention

We retain your contact and project data for as long as necessary to fulfil the purpose it was collected for, or as required by law. For enquiries that do not lead to a project, we retain your data for up to 12 months. For active clients, we retain project records for 5 years after project completion for accounting and legal purposes.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data in transit is encrypted via TLS. Access to client data is restricted to team members who need it to deliver services.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to or restrict processing; withdraw consent at any time; and request data portability. To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy whenever you interact with us to stay informed about how we protect your data.

Privacy questions or requests?

Email us at [email protected] and we'll respond within 30 days.